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Macy’s is one of the first department stores that was founded in America in 1858 by Rowland Hussey Macy, forever changing the way we look at retail. From the time it was founded, customers have loved the convenience of having everything under one roof so they can shop in comfort, in one place. It’s a great place for friends to meet up and pick out something for their home or try out a new range of skin care products, all in one place. There’s never a shortage of Macy’s deals, so whether you need to re-stock your makeup bag or buy a handbag for work, you’ll be able to do that without worrying about going over your budget.
The shopping departments available on the Macy’s site include women, men, kids and baby, home, shoes, handbags, beauty, furniture, bed and bath, jewelry, watches, and juniors. Each department will have relevant items for that category like clothing for men and women; and furniture, bedding, and kitchenware for the home department. You can find what you need by looking through everything available in the department you’re shopping for until you find something you like and can afford. If you’re partial to a particular brand, Macy’s lists all available brands in each department so you can just shop by brand. For a quicker shopping experience, you can use the search feature where you enter the item you’re looking for and Macy’s will show you everything they have available that matches your search terms. Sports fans will love the Sports Fan Shop which has hats, caps, hoodies, jerseys, t-shirts, and home accessories for a number of leagues such as NFL, NBA, NHL, and NCAA. To make your purchase, add everything you want to buy to your shopping bag and make any specifications such as size and color before proceeding to checkout. If you have a Macy’s promo code or a coupon, you can use it during checkout to get a discount and save a couple of bucks. Once you’ve completed the payment process, your order will be prepared for shipment.
Macy’s uses United Parcel Service, United States Postal Service, and Deliv to ensure on time delivery of your parcels. The carrier selected out of these 3 depends on the weight and shipping destination of your package. Through these carriers, Macy’s offers Standard, Premium, and Express shipping. The cost of each depends on destination. Free shipping is available for purchases that meet a specified minimum purchase amount requirement. Macy’s also ships to over 200 locations worldwide with the help of Borderfree Ecommerce, so shoppers around the globe can shop with confidence and ease.
For most items, you can skip the shipping costs and pick up your purchase in store. When you shop online, select the Free Pickup In Store option at checkout. Most in-stock items will be ready for pick up in just two hours and Macy’s will advise you when your order is ready. If the items are not in stock at your local store, it may take 5 to 8 business days for them to be shipped to your store. Failure to pick up your order within 7 days will result in cancellation of the order and a refund of the original purchase amount. Certain items such as fine jewelry, fine watches, food and candy, furniture, mattresses, rugs/floor coverings, and ready-to-assemble furniture are excluded from this Macy’s offer. The in-store pick up option is also unavailable for the store locations Guam, Hawaii, Puerto Rico, Fort Collins, and Loveland, CO.
Macy’s gift cards are handy for anyone and any occasion. The traditional gift card comes in several designs for different occasions so you can pick out the one that has the message you’d like to send. Last minute shoppers will love the eGift card which is sent to the recipient via email in a very short time. If you’re up for being creative and you have a little money to spare, you can opt for the personalized gift cards and upload any image to the gift card. You can pick an amount from $10 to $1,000 once you’ve decided which type of card you’d like. The traditional cards will be shipped for free so you can add the extra money to the gift card amount and give your loved one more shopping freedom. All gift cards are valid online and in Macy’s stores and have no expiration date so they can be used to shop wherever and whenever.
When you open a Macy’s credit card account, you’ll be able to enjoy the magic of Macy’s thanks to exclusive perks like Macy’s discounts, and awesome rewards when you shop at Macy’s and anywhere else with your credit card. Being a cardholder automatically enrolls you into the Star Rewards program. The loyalty program has Bronze, Silver, Gold, and Platinum membership levels. Anyone can enroll for the Bronze level and enjoy perks and offers like extra savings, event invitations, and a birthday surprise. If you have a Macy’s credit card, your automatic enrollment into the rewards program gives you Silver status. By shopping with your Macy’s credit card you can maintain Silver status or upgrade to Gold and Platinum status if you meet the purchase requirements. The higher your status, the better the benefits. You’ll get star passes for Macy’s discounts off 25% any day you like and earn rewards when you use your card in restaurants, gas stations, and supermarkets. You also get priority tickets to concerts, shows, and sporting events, and free shipping with no minimum for Gold and Platinum members.
Macy’s partners with organizations such as Clothes4Souls, Make A Wish, United Way, Blue Star Families, American Heart Association, and the Breast Cancer Research Foundation to further their charitable initiatives. These initiatives revolve around causes such as clothing donations, hunger relief, disaster support, and wish granting. From time to time, Macy’s runs a program whereby you can round up your store purchase amount and donate the extra change up to 99 cents to support a charity chosen by your local Macy’s. Through this and its other initiatives, Macy’s brings positive change to the community in form of millions of dollars in donations and several other non-monetary contributions.
Take shopping to the next level with the Macy’s mobile app. Whether you’re shopping for him, her, the kids, or your lavish home; the entire Macy’s site will be right at your fingertips wherever you go and whatever time you feel like shopping. With exclusive Macy’s deals, instant notifications for order updates, and early access to new collections; the app makes shopping fun, easy, and wallet-friendly. While you’re in store, you can use the barcode scanner to scan items and read reviews, see more colors and sizes and order online. If you’re in a hurry, you can scan items in store and pay faster at checkout. From the Macy’s app you can also manage your Macy’s Credit Card and your Star Rewards so you’ll always be on top of your finances. And if you love shopping with your friends, you can create style boards for any occasion and share them with your friends to get their opinion and advice before you make a purchase. Follow Macy’s on social media for fashion and makeup tips, as well as updates on new fashion.
Macy’s Shipping Policy
Standard, Express, and Premium shipping options available with a standard flat fee of $9.95 and surcharges or upgrade charges for locations outside the U.S. and faster shipping options respectively. Free shipping for orders of $75 or more. Macy’s Star Rewards Platinum and Gold Members receive free shipping on all purchases made with a Macy’s credit card. International shipping is available for over 200 locations worldwide.
Macy’s Return Policy
If you’re not completely satisfied with your purchase, you can return most of the Macy’s merchandise within 180 days of purchase. Some items have special return guidelines that differ from the general merchandise return policy; such as Last Act items which must be returned within 30 days of purchase. Items being returned must be in their original condition and shipping fees are non-refundable.
Macy’s Saving Tips Shop in the Sales and Clearance section for Macy’s discounts on lots of products. Check for Macy’s deals in the Deals section to get what you need at lower prices.
The things you should know when shopping at Macy's
1- Go in prepared 2- Remember the Online and In-store options 3- Use your Macy's Card 4- Know how to return or exchange 5- Browse the selection
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