Navigating Holiday Returns

You’ve bought it but now it’s time to return it. Navigating post holiday returns isn’t easy for anyone. If you’re wondering if you can or can’t return the items you no longer want or need this holiday season, we’ve created this guide to holiday returns for 100 of the top retailers. Some retailers don’t have a specific return policy for holiday purchases but some do extend their return deadlines for items purchased during a certain time period leading up to the holidays. Unless otherwise stated items must be returned with a sales receipt. Always be sure to check online or with a sales associate to see if the item you’re returning has additional restrictions for returns.

Holiday Return Policies for 100 of The Top U.S. Stores

Store	Date of Purchase Between	Holiday Return Policy	Return Policy	Items to Note
Abercrombie & Fitch			60 days	Store credit after 60 days, no receipt or gift receipt
Academy			None	Return with gift receipt receives store credit
Adidas			30 Days	No confirmation email gets store credit
Aeropostle			60 Days	$7 will be deducted for online returns
Aldo			60 Days
Amazon	11/1-12/31	1/31/2020	30 Days
American Eagle				Store credit for current price without receipt
Anthropology			60 Days
Apple	11/15-12/25	1/8/2020	14 Days
Asos	11/1-12/24	1/31/2020	28 Days	Store credit up to 45 days
AT&T Wireless	11/29-12/19	1/2/2020	14 Days
Banana Republic	11/1-12/24	1/15/2020 or 45 days (whichever is later)	45 Days	Gift receipts receive store credit
Barnes & Noble			30 Days	Store credit for gift receipts up to 60 days
Bass Pro			60 Days	Store credit without receipt
Bath & Body Works			None with receipt
BeBe	11/15-12/25	1/15/2020	30 Days
Bed Bath & Beyond			180 Days	Without receipt store credit minus 20%
Belk			180 Days	Store credit for lowest price of item in last 30 days after 180 days or without receipt
Best Buy	11/1-12/31	1/14/2020		Restrictions apply. See here.
Boscovs			90 Days
Brookstone			30 Days
Buckle			60 Days
Cabelas			90 Days	Without receipt store credit at lowest price of item
Calvin Klein	11/25-12/24	1/31/2020	30 Days	$9.95 processing fee will be charged for all returns
Camping World			90 Days
Chicos			60 Days
Coach	11/13	1/15/2020	30 Days	Without receipt store credit for cost of item at lowest price of items over last 30 days
Columbia			60 Days	Must be in original box, shipping cost of $6
Cost Plus World Market			60 Days	After 60 days store credit, no receipt store credit at lowest price of item over last 90 days
Costco			Electronics - 90 Days
Crate & Barrell			90 Days	Store credit with gift receipt
Dell			30 Days	Restocking fee of up to 15% can apply
Dick's Sporting Goods			60 Days	Without receipt store credit at lowest price of item
Dillards			30 Days	Must pay $8.50 for use of return label if returning online
Disney	11/7-12/18	1/18/2020	30 Days	Returns with gift receipt store credit
DSW			60 Days	After 60 days with receipt store credit, without receipt lowest price of current item
Eastbay			90 Days	$6.99 fee may apply
Express			60 Days	$6.99 will be deducted for return shipping on online orders
Foot Locker			45 Days	$6.99 will be deducted for return shipping on online orders.
Forever 21	10/28-1/8/2020	1/8/2020 or 30 days whichever is later		Return shipping will be deducted from refund
GameStop		30 Days New Items, 7 Days Pre-Owned Items		Restrictions apply see here.
Gap	11/1-12/24	1/15/2020 or 45 days (whichever is later)	45 Days	Gift receipts receive store credit
Guess			30 Days	Buyer pays return shipping cost
Hobby Lobby			90 Days	Shipping and Handling will not be refunded for online orders
Hollister	11/1-12/31	1/31	60 Days	No receipt returns receive the lowest price at which the merchandise has ever sold.
Home Depot			90 Days
IKEA			365 Days	Buyer pays return shipping cost
J.C. Penney				Restrictions apply see here.
Jet.com			30 Days	Return fees may apply
Juicy Couture				All sales final, no returns
Kate Spade			30 Days	Sale item must be returned within 14 days of purchase.
Kohls			180 Days	Restrictions apply see here.
Levi's			60 Days	With receipt full refund, without receipt store credit
LL Bean			365 Days	Return shipping is $6.50
LOFT			30 Days	30 days without receipt is store credit for current selling price of item, after 30 days with receipt is store credit for current selling price of item, gift receipts are store credit.
Lord & Taylor	10/1-1/15/2020	1/15/2020	90 Days	Without receipt or after 90 days for store credit
Lowes			90 Days	Returns without receipt will get store credit (at Lowes' discretion).
Lucky Brand			30 Days	31-60 days with receipt for store credit of current selling price of item, all returns without receipt will get store credit of current selling price of item
Macy's			90 Days	Restrictions apply see here.
Michaels Stores			180 Days	Without receipt store credit for lowest price of item in last 90 days
Neiman Marcus	11/1-12/25	1/31/2020	30 Days
New Balance	11/1-12/25	1/31/2020 or 45 days whichever is longer	45 Days	Gift receipts receive store credit
NFL Shop			90 Days	$9.99 will be deducted from refund for return shipping
Nike	11/1-1/6/2020	60 Days from Purchase	30 Days	Without receipt store credit for lowest price of item
Nine West			21 Days	Will be charged a $6.95 restocking fee for returns
Nordstrom	10/30-12/17	1/31/2020	45 Days
Old Navy	11/1-12/24	1/15/2020 or 45 days (whichever is later)	45 Days	Gift receipts receive store credit
Orvis				$6.95 will be deducted from refund for return shipping
Osh Kosh			90 Days	Without receipt store credit for current selling price, buyer pays return shipping
Overstock.com	11/1-12/31	1/31/2020 or 30 days which ever is later	30 Days	Returns after 30 days eligible for partial refund
PacSun			30 Days	Without receipt store credit for lowest price of item in last 30 days, $7 will be deducted from refund for return shipping
Pier 1	11/1-12/24	1/31/2020 or 45 days which ever is later	45 Days	Without receipt store credit for current selling price, return shipping will be deducted from online purchases
Pottery Barn			30 Days	7 days for Quick Ship Upholstery Items
Quay			15 days	Returns for full priced items only. A shipping charge of $5.00 will be deducted from your refund.
Ralph Lauren	11/13-12/24	2/1/2020	30 Days
Ray Ban	11/4-12/31	100 Days	45 Days
Reebok			30 Days
REI			365 Days	90 day policy for outdoor electronics, 30 day policy for used gear, buyer pays return shipping
Ross			30 Days	Without receipt or after 30 days for store credit
Saks Fifth Avenue	10/1	1/15/2020	30 Days	After 30 days store credit for item's current selling price
Sears	11/1-12/244	1/31/2020 or 45 days (members only) which ever is greater	30 Days
sephora			30 Days	30-61 days store credit
Sunglasses Hut			90 Days	No receipt store credit for lowest selling price of item
Sur La Table			60 Days	Returns by mail will incur at $7.00 fee per shipment
Target			90 Days	Restrictions apply see here.
TJ Maxx	10/13-12/24	1/25/2020	30 Days	After 30 days or no receipt store credit
Tommy Hilfiger	11/25-12/24	1/31/2020	30 Days	$6.00 will be deducted from refund for online returns
Tractor Supply Company			30 Days	Without receipt or after 30 days requires manager approval and will receive store credit
Ulta			60 Days	Without receipt store credit for lowest price in last 90 days
Urban Outfitter's			30 Days	30 days with receipt full refund, after 30 days or without receipt store credit for current retail price of item
Verizon	11/28-12/31	1/15/2020	14 Days	$50 restocking fee applies
Victoria's Secret			90 Days	After 90 days with receipt store credit of original purchase price, no receipt store credit of lowest price of item
Walgreens			30 Days	Without receipt store credit at lowest advertised price
Walmart	10/24-12/25	1/10/2020 (cell phones), 1/25/2020	90 Days
Wayfair	11/1-12/31	1/31/2020	30 Days	Buyer must pay return shipping
West Elm			30 Days	Delivery fees are non-refundable
Williams-Sonoma			30 Days	Delivery fees are non-refundable
Yankee Candle
Zappos			365 Days
Zulily	11/11-12/20	1/31/2020 - Store Credit Only	30 Days - Store Credit Only	An $8.95 shipping & handling fee may apply